Responsibilities:

• Provides health coaching and consultations to participants and members in person and/or over the phone.
• Performs triage and clinical risk assessment in an emergency.
• Participates in the organization's decision-making process in cases requiring inpatient or partial hospitalization.
• Maintains compliance with company rules and procedures, validates and updates reports for all inpatient and partial hospitalization facilities, and conducts ongoing and retrospective reviews.
• Recognizes the necessity for referrals to Behavioral Health Case Management and makes the required referrals.

Requirements:

• Must have Master’s Degree completed as a Social Worker or Psychologist, as well a valid license based on the field.
• Experience in the clinical, behavioral, or managed care fields is preferred.
• Must have experience in mental health.
• At the very least, you should have moderate computer expertise, which should involve working with Microsoft Office products.
• Valid professional clinical license issued by the Commonwealth of Puerto Rico.
• Bilingual (Spanish and English).
• Strong verbal and written communication skills.
• Must have a track record of creating high-quality work that is accurate, shows attention to detail, and reflects well on the company.
• Available to work rotating 8 hour shifts, 24/7.

Equal Employment Opportunity.

This opportunity may require full Covid-19 vaccination and/or submit the duly documented exemption. People with exemption are subject to weekly COVID testing to maintain employment.

Job Type: Full-time

Salary: $34,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Rotating shift
• Weekend availability

Application Question(s):

• What is your hourly wage expectations? *
• Are you currently unemployed or will you be soon?

Education:

• Master's (Preferred)

Experience:

• Call center: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Patient Care: 1 year (Preferred)
• Behavioral health: 1 year (Preferred)
• Data Entry: 1 year (Preferred)
• Case management: 1 year (Preferred)

Language:

• English very fluently (Preferred)
• Spanish very fluently (Preferred)

License/Certification:

• clinical license issued by the Commonwealth of Puerto Rico (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

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