Central Scheduler Job at Respiratory, Critical Care and Sleep Specialists
Respiratory, Critical Care and Sleep Specialists Des Plaines, IL 60016
Our practice is hiring a central scheduler to join our Des Plaines office. Our ideal candidate has at least 1 year of medical scheduling experience and an excellent work history. This position entails managing the schedule of our 3 clinics while answering several patient calls and paying close attention to details. All positions within our office require working well in a team atmosphere, answering phones, working with an electronic medical records system, ability to multitask, time management skills, and a high level of customer service.
Responsibilities:
- Managing the schedules of all 3 clinics: scheduling new patient appointments, schedule follow up appointments, cancelling and rescheduling appointments, and confirming appointments
- Answer phones and disseminate messages to appropriate office staff and providers
- Checking PerfectServe and disseminate messages to appropriate office staff and providers
- Manage all incoming referrals in a timely manner
- Entering copay and referral information into billing alerts
- Communicating referral requirements with patient
- Creating and sending provider letters
- Scanning and faxing documents
- Compliance with HIPAA policies and procedures
Experience:
- EHR: 1 year
- Medical scheduling: 1 year
Qualifications:
- Excellent verbal and written communication skills
- Excellent customer service skills
- Ability to work independently, meet deadlines, and be flexible
- Good organizational skills and detail oriented
- Basic knowledge of medical terminology and insurance plans
- Intermediate typing/keyboarding skills
- Bilingual (preferred but not required)
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Des Plaines, IL 60016: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
- Medical scheduling: 1 year (Preferred)
Work Location: In person
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