NEW DIGITAL BANK MISSION STATEMENT:

Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).

We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the 2nd largest bank in Japan and the 12th largest bank in the world with operations in over 40 countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.

It's the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.

GENERAL SUMMARY:

Within the Compliance Operations Department at Jenius Bank, the Account Control Group (ACG) QC is responsible for performing processes related to Know Your Customer (KYC/CIP), assessing the quality of KYC files, assisting with specialized projects, and supporting the ACG VP with day-to-day operational processes and reporting within ACG. May act in capacity of team leader or individual contributor.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

The ACG QC assists the ACG VP as assigned to ensure that the following are adhered to by all employees within the department:

• Ensures that CIP information and mandatory DD/EDD information is collected prior to account opening
• Collects from the Account Officer and reviews, for adequacy and accuracy, all required KYC information and documentation within prescribed time frame.
• Confirms that verification documents are obtained by the Account Officer and work performed by the ACG Analyst is completed within a prescribed time frame.
• Maintains evidence of search results in the KYC system and escalating to the BSA Officer any confirmed or suspected name matches associated with material negative information.
• Troubleshoots routine and some complex issues with KYC/CIP system and various subsystems to resolution.
• Provides quality check for updates made to existing customer records including appropriate documentation review. Also, performs quality check reviews on alerts or cases and tracks deficiencies in order to enhance procedural standards and takes initiatives to suggest, plan and implement changes.
• Works with the ACG VP, ensuring business continuity under all conditions, sometimes adverse, with strict adherence to established guidelines and deadlines.