Claims Recovery Salvage Sr Specialist Job at Zurich Insurance Company Ltd.
Zurich is currently looking for a Sr Claims Recovery Salvage Specialist to work out of the Overland Park, KS office. Under close supervision, works with the claim and total loss professional to assess potential total loss in order to drive high quality outcomes. Determines optimum method for recovery and disposal involving the auto and property lines of business. Investigates and brings the highest return on salvage recoveries through negotiation and expense management involving storage and associated vendor cost.
Day to Day Responsibilities:
- Exercise discretion and independent judgment to obtain maximum, timely salvage recoveries by developing and executing a case strategy, gathering and analyzing relevant facts, documenting claims file and escalating issues as appropriate.
- Manage the salvage process by collecting salvage payment, arranging transportation, removal and title processing.
- Negotiate settlement of salvage recovery by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.
- Ensure customer service by proactively communicating information; responding to inquiries and following customer protocols with customers, brokers and third party vehicle/property owners to facilitate salvage process.
Basic Qualifications:
- Bachelor’s Degree and 3 or more years of experience in the Subrogation/Salvage area
OR
- High School Diploma or Equivalent and 4 or more years of experience in the Subrogation/Salvage area
AND
- Knowledge of auto physical damage, state title laws, and disposal methods
Preferred Qualifications:
- Must have automotive industry experience
- Title knowledge is a plus
- Strong written and verbal communication
- Proficient with Microsoft Office 365
As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (https://www.zurichna.com/careers/faq), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Overland Park
Remote Working: Hybrid
Schedule: Full Time
Linkedin Recruiter Tag: #LI-MM1 #LI-ASSOCIATE #LI-HYBRID
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