Claims Specialist, Equine (Hybrid or Remote) Job at Markel Corporation
What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.
Markel Style
The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.
If you think you have these core attributes we want to hear from you.
Job Summary:
This position will be responsible for the resolution of moderate complexity and moderate exposure claims. The position will have increased responsibility for decision making within their authority and work under general direction from their manager.
- Investigates, negotiates and settles Equine cases of varying exposures and complexity.
- Confirms coverage of claims by reviewing policies and documents submitted in support of claims
- Analyzes coverage and communicates coverage positions
- Conducts, coordinates, and directs investigation into loss facts and extent of damages
- Directs and monitors assignments to authorities and outside counsel
- Evaluates information on coverage, cause of loss, and damages to resolve extent of insured's exposure
- Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
- Negotiates and settles claims either directly or indirectly
- Prepares reports by collecting and summarizing information
- Maintains and adheres to Markel’s guidelines and procedures.
- Adheres to Fair Claims Practices regulations and internal claims quality performance objectives
- Ensures proper adherence to internal large loss reporting requirements.
- Promptly communicates with Claims Manager on adverse case developments and provide information on pertinent issues affecting the lines of business
- Contributes to, and assists in, the implementation of a wide range of initiatives, discussion and action plans brought forth by the Claims Manager
- Participates in special projects or assists other team members as requested, to include participation in the after-hours Equine claims service program
- Communicates with underwriting as needed to handle claims and to alert of any significant developments
- Participates in agent related functions and meetings as required
Requirements:
- 3-5 years of professional experience within the insurance claims, veterinary or equine/livestock industry
- College degree and/or professional designation preferred
- Excellent written and oral communication skills.
- Experience in investigating and determining health issues related to equine and livestock
- Known to work in providing a high level of customer service in a fast-paced and meaningful environment.
- Ability to proactively self-manage an active caseload.
- Ability to analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.
- Travel required as necessary (less than 15%).
Please note: Markel's phased approach for re-entry into our buildings is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/governmental requirements and recommendations. As a result, we implemented a hybrid return to work strategy that allows for three days in the office every week.
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. All full time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.
“Why work for us?”
Diversity and inclusion
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.
Community involvement
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.
Commitment to open doors
Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style—some of our best ideas start from a conversation between a manager and an employee.
Entrepreneurial spirit
As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.
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