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Claims Support Technician Job at Horace Mann

Horace Mann Springfield, IL

Description

Complete clerical functions in support of claim adjuster activity in claim offices

**This position is 100% in office in Springfield, IL**

Responsibilities

  • Pay claim related bills
  • Manage incoming and outgoing mail
  • Scan documents using scanning equipment and ensure documents are attached to appropriate claim file
  • Manage check processing and mailing
  • Answers and routes phone calls
  • Investigates and corrects inaccurate or in-complete claim information
  • Ensure payment, reserves or other data balance between systems and/or processes
  • Manages vendor table
  • General clerical duties
  • Miscellaneous data entry

Requirements


  • Executes mailroom functions such as opening, sorting and postage machine operations


  • Manages scanning to include scanning new mail, validating and file
    corrections


  • Update/correct claim/policy file — including sending this information to HO for policy correction and new FNOL


  • Manages check out-put including sorts checks and matches corresponding documents for mailing and reviews check validation


  • Manages other miscellaneous lists, outputs and other duties as assigned

#IND1

#VIZI#

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy




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