The Academic Advising and Transfer Center is currently seeking a part-time clerical position. This position serves as a member of the enrollment services team, focusing on general office support and enrollment, advising and registration functions. The person in this role will assist with the daily activities of the Academic Advising and Transfer Center including general office filing, record management, outreach, and customer service functions.

RESPONSIBILITIES include, but are not limited to:

• Assist in the daily operations in the Academic Advising and Transfer Center including scheduling appointments, data entry, greeting office visitors, answering phones, utilizing live chat, maintaining office calendars and contact lists and other clerical functions.
• Provide excellent customer service at all times.
• Maintain and edit shared documents for enrollment and advising outreach.
• Maintain confidentiality and strict adherence to FERPA regulations.
• Providing support on coordination of large enrollment, advising and registration events.
• Contributes to a work environment that encourages and promotes diversity and inclusion.
• Demonstrates 100% time-on-task; adheres to college and routine office procedures, and regulations.
• Participate in college, division, department meetings, events and training as recommended and approved by the supervisor.
• Participate in professional development opportunities, college committees, work groups and task forces, and other professional organizations as approved by the supervisor.
• Performs other duties and responsibilities related to those listed above which do not alter the basic level of the position.

• Associates degree required, or equivalent education and experience; Three years or more experience in a busy office environment.
• Experience using and comfort with technology (Microsoft Office Suite, Google G-Suite, etc.), as well as the ability and willingness to learn new computer-based programs.
• Ability to work well with a diverse group of individuals and be perceptive and understanding of student concerns.
• Must be team oriented, energetic, detail oriented.
• Must possess strong organizational and communication skills.
• Must possess strong customer services skills.
• Bilingual preferred but not required.

EQUIVALENCY STATEMENT:

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Works in an office setting. Tasks require the ability to exert light physical effort in sedentary to light work. Must be able to remain in a stationary position 50% of the time. The individual needs to move about inside the office to access office machinery. Constantly operates a computer and other equipment i.e. copier. This person frequently communicates with students, faculty and staff. Must be able to exchange accurate information.

SALARY: $16 per hour

BENEFITS: No

UNION: Non-Union Position

WORK SCHEDULE: On campus, part-time 18.5 hours per week, Monday through Friday, hours negotiable between 8 a.m. and 5 p.m. Requires flexibility to work occasional evenings and/or weekends as demand dictates.

GRANT FUNDED: No

CLOSED: Open Until Filled

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

COVID VACCINATION REQUIREMENT:

Candidates for employment should be aware that Springfield Technical Community College faculty and staff are required to be fully vaccinated for COVID-19. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.