Client Service Associate (Class Of 2023) Job at Guidepoint Global
OVERVIEW:
Guidepoint connects clients with vetted subject matter experts—Advisors—from our global professional network. With over 1,250,000 Advisors in 150 industries, our clients select, request, and make informed business decisions through our unique service offerings such as phone consultations, events, shared calls, surveys, insights, and data. Guidepoint’s fifteen offices on four continents provide 24/7, quick and agile service. For more information, visit www.guidepoint.com .
Play a vital role in Guidepoint’s success.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What YOU will own:
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience YOU will bring:
- Bachelor’s degree, with strong academic track record
- Previous internship/volunteering/extracurriculars
- Work authorization required
Skills YOU will Bring:
- Desire to work in a sourcing/lead generation type of role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
The annual base salary for this position is $70,000. Additionally, this position is eligible for a quarterly bonus of up to $1,000 based on performance.
You will also be eligible for the following benefits:
- 15 PTO Days, 10 legal holidays, and 7 sick days
- Comprehensive Medical, dental, and vision plans
- 10% 401(k) match, life insurance, paid time-off and parental leave plans
- Commuter benefits and a corporate gym rate
- Development opportunities through the LinkedIn Learning platform
- Friday happy hour, “Summer Fridays”, and free snacks
- Casual work environment, team building, and other social events
- Hybrid work model: First week in-person and then 2/3 days a week in the office
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manger Interview
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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