Client Service Coordinator - $2,500 Signing Bonus - Dublin

Who we are:

Sage Veterinary Centers is a nationally renowned network of Veterinary Emergency and Specialty hospitals across the state of California in addition to locations in Arizona, Washington and Alaska. We believe animals are amazing! Our mission is simple, “to improve the lives of pets and their people.”

Our doctors and top-notch clinical support team members operate in an environment that emphasizes serving our patients, clients, and referring veterinarians with high-quality, compassionate, and ethical care. We appreciate our team members deeply and do what we need to do to make sure you know it and feel acknowledge for your hard work, every single day. Together, we actively foster an environment of inclusiveness, learning, and growth. Together, we are Sage!

About Dublin:

SAGE Centers Specializes in many areas of Veterinary Medicine using the most current knowledge and treatments available to ensure the highest standards of care for our patients. Our Dublinfacility features state-of-the-art diagnostic equipment and surgical tools, and we pride ourselves on providing the highest standards of care. We offer services for Emergency, Critical Care, Urgent Care, Surgery, Oncology, Cardiology and Internal Medicine.

We work as a team and foster a positive culture in a training environment that drives inclusiveness and camaraderie. Being a part of the Dublin team provides you with opportunities to practice at the top of your license or skillset!

Who you are:

Do you love providing exceptional service to customers and colleagues? Do you love animals? Are you interested in or have prior Veterinary hospital experience? If so, we’d love to meet you. You will be challenged, you will learn, your compassion, skills, and ambition will be rewarded.

Some of the responsibilities you may own in this role:

• Greeting clients and being the first face of SAGE Centers
• Answering phone calls, scheduling appointments, and preparing our clients for their visit
• Helping coordinate workflow between clients and the clinical team
• Compiling veterinary medical charts
• Entering client and patient data into our hospital information system
• Collecting payments and other administrative duties

Basic required qualifications:

• High school diploma and a minimum of one year of customer service related work experience - veterinary experience a huge plus!
• At least one year of hospitality experience (e.g., creating a friendly and receptive environment for clients)
• Competent computer skills including reliable and consistent ability to enter data into medical records; effective working knowledge of MS-Office suite (Word, Excel, Outlook)
• Type 45+ wpm and use 10-key calculator

Work Schedule:

• Full-Time
• 4/10 Schedule
• Weekend and holiday availability required

Perks:

• Pay range $18-30
• $2,500 hiring bonus for new to SAGE, full-time hires!
• We offer a $3 swing shift differential
• Monthly in-house RACE-approved courses and staff development opportunities for all employees
• Get paid to learn! We’ll cover eligible expenses for continuing education and coursework
• We also pay YOU when you hit major career milestones, earn your RVT or your VTS and get a cash bonus

Sage is a part of National Veterinary Associates, NVA. NVA is a growing community of general practice clinics, emergency hospitals, equine practices, specialty hospitals, and pet resorts across five countries. Our doctors and animal care teams share best practices, medical knowledge, innovation, and insights. This collaborative approach allows each individual practice and pet resort to do what they do best: service their local community with compassionate, best-in-class care and medicine, to enhance the lives of the animals they love while backed by the support, stability, and leadership of NVA. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, paid time off (including sick time) for all eligible employees.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Visit our careers page to view all current openings! http://www.sagecenters.com/careers/

Job Types: Full-time, Part-time

Pay: $18.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Dublin, CA 94568: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Veterinary: 1 year (Preferred)

Work Location: One location

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