You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.

Location: We welcome applicants from EST or CST within the U.S.

At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.

The opportunity:

The position is responsible for providing overall IT direction and defining the IT projects to support the new business strategy and onboarding of DentaQuest clients. This will also include working closely with RFP team to drive technical requirements and feasibility while supporting the clients after they are onboarded to DentaQuest systems. The position is also responsible for all engineering practices and support the peripheral systems surrounding the claim adjudication platforms.

What you will bring with you:

• Great understanding of healthcare domain and detailed understanding of client management and onboarding
• Industry leading engineering, system administration and software development (programming) foundation with deep and broad knowledge of the full stack of technologies
• Proven ability to apply, teach, and coach leading testing skills, tools/frameworks, techniques, processes, and principles to software solutions in support of defect management, automation, diagnosis, and reporting in a complex production environment.
• Industry leading knowledge of performance testing coding best practices, and load and performance testing with ability to apply, teach and coach.
• Working knowledge of architectural patterns to drive improvements and influence application performance, reliability, and scale across Sun Life (U.S. & global)
• Proficiently utilize, influence, drive, and continuously improve multiple software development and deployment methodologies, processes, development best practices and DevOps/DevSecOps principles across Sun Life (U.S. & global)
• Remain current with technology trends and lead change across Sun Life (U.S. & global)
• Industry leading understanding of application security and security best practices with ability to apply, teach and coach.
• Oversee code reviews and validate vulnerability fixes; ability to sign off on any features; spearhead a continuous learning environment, innovation, and creativity across U.S.IT and U.S business group.
• Industry leading knowledge of functional specifications with ability to write, teach, and coach.
• Recognized as an industry leader among peers, team, and in the industry.
• Proficiently mentor, grow, and empower all engineers and engineering chapter across U.S. IT
• Retain and attract top diverse engineering talent.
• Coach and empower team(s) to define future leading/best-in-class technology roadmaps.
• Technically minded problem solver

Education

• University degree, preferably in a technical, computer-related or engineering course. Post-graduate degree in a computer field or MBA desirable

Experience

At least ten years cumulative experience in IT, at least 5 in a senior IT management position such as systems development director. Software Engineering background along with healthcare experience is preferable. Must have acted as project manager / architect / engineering managerand successfully implemented at least two large, cross-functional projects.

How you will contribute:

• Will be responsible for managing engineering and analyst teams driving client onboarding, resolving client change requests, and managing data-exchange platforms.
• Effectively coach, mentor, grow, and empower entry, mid, and senior level engineers, and engineering managers to deliver industry leading technology solutions that are high-quality, innovative, efficient, secure, creative, scalable, adaptable, dynamic, fully performing and comply with all standards and best practices in support of business and Client outcomes and objectives across DentaQuest and Sun Life (U.S. & global)
• Execute full software and product development life cycle (SDLC) and lead continuous improvements across DentaQuest and Sun Life (U.S. & global)
• Develop industry leading deliverables to deliver technical solution(s) seeking business and Client feedback across Sun Life (U.S. & global)
• Integrate industry leading software components into a fully functional software system.
• Troubleshoot, debug, and upgrade existing systems.
• Deploy industry leading programs and evaluate business and Client feedback.
• Retain and attract top diverse engineering talent.
• Coach and empower team(s) to define and explore future leading/best-in-class technology roadmaps across Sun Life (U.S. & global)
• Own supplier and license management of tools/software across technology stack(s) while driving efficiencies across Sun Life (U.S. & global)
• Strategic understanding of healthcare domain and the ability to organize the team to drive outcomes while continue to obtain efficiency.

Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

Life is brighter when you work at Sun Life

Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more

Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account

A flexible work environment with a friendly, caring, collaborative and inclusive culture

Great Place to Work® Certified in Canada and the U.S.

Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a New York resident, the salary range for this position is [$174,000-$261,000] annually.

We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

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Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email recruitingUS@sunlife.com to request an accommodation.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran