Client Services Liaison Job at Weltman, Weinberg & Reis Co., LPA
Weltman, Weinberg & Reis Co., LPA Brooklyn Heights, OH 44131
$2000 retention bonus over the first year of employment.
- Maintains and develops new and existing client relationships.
- Act as point person for all client questions and concerns and resolves complex client issues timely.
- Services all client accounts in accordance with client expectations and within firm policies and procedures.
- Works with client and internal departments to suggest changes and implement process improvements in order to meet the contractual obligations of the client.
- Maintenance of client required reporting, correspondence and documentation.
- Maintains and looks for ways to improve the flow and integrity of internal processes.
- Places priority on client retention, client satisfaction, client/firm profitability, and extended service offerings.
- Maintains thorough understanding of the creditors’ rights industry, our clients’ objectives and strategies.
- Confers with clients and firm representatives to resolve complaints.
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