Part Time Position

Hours to be scheduled may include morning, afternoon or evenings shifts, Monday thru Friday. Must be available to work some evening shifts until 9pm and occasional Weekends.

Who we are

The Council on Recovery bridges wisdom and innovation, as a well-respected 75-year-old organization continues to respond to the fast paced, diverse city we are serving. Under new leadership, you would be joining a team grounded in years of experience and an openness to growing and learning. Our team is people-focused, ensuring quality services to our clients, while offering flexibility and a commitment to self-care for our staff.

The Role

Client Service Specialist manage the “front door” to all Council services. This team needs to provide the highest quality service possible to clients, visitors and staff at The Council. Key responsibilities include:

• Greets, directs, and assists clients and visitors in a professional manner.
• Accept and document payment for services as instructed
• Answers telephones
• Create venue contracts and ensure that they are signed and executed
• Help with event set-up and clean-up
• Maintain inventory of supplies and restock as needed
• Coordinate across the agency to ensure all needs for rental/event requirements are met

Ideal Candidate

• Highly organized and motivated
• Great attention to detail
• Works effectively as a team member and independently
• Brings a supportive and positive attitude
• Technologically savvy
• Excellent communication skills – written and oral
• Ability to perform a variety of duties and accepts additional assignments willingly
• Flexible to accommodate changing workloads, a variety of personalities and unpredictable situations
• Spanish Speaking Preferred

• Is able to work with external and internal groups and teams and have the ability to manage multiple, simultaneous tasks and timelines
• Is adept at interacting with diverse personalities, maintaining a calm and professional demeanor at all times
• Ability to make quick decisions, establish priorities and concentrate on detailed information sometimes under stressful conditions
• Is able to identify a crisis situation and facilitate an appropriate response
• Basic knowledge and experience in Microsoft Outlook, Word and Excel required
• Maneuver client database quickly and efficiently
• Excellent written and verbal communication skills required
• Is able to lift 25 pounds
• Understanding of substance abuse issues preferred
• 2+ years professional experience in client services preferred
• Bilingual (Spanish speaking) preferred