Job Title: Account Representative (Collections)
Job Description:
Hiring Immediately!
Benefits of the Account Representative (Telephone and Field Collections)
- Competitive compensation: up to $15.00 per hour
- Growth and advancement opportunities available!
- Medical, Dental and Vision benefits package
- 401k
- Employee discounts
- Training Available
Responsibilities of the Account Representative (Telephone and Field Collections)
- Telephone and field collections to ensure rental accounts are current
- Manager customer accounts
- Receive payments and post amount paid to customer’s account.
- Communicate with customers with past due accounts via telephone or written communication. Act as customer service representative
- Controlling and managing daily credit activities including in-home collections
- Skip tracing to locate customers and merchandise
- Recovery of automotive and tire merchandise
- Processing legal accounts when necessary
- Negotiate return of store merchandise with lien-holders.
- Prepare, request and track prosecution against customers and lien-holders.
Requirements of the Account Representative (Telephone and Field Collections)
- Previous RTO experience is desirable.
- Associate's degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year collections experience; or equivalent combination of education and experience.
- Follow all State and Federal collection laws.
- Ability to work Saturdays and split days off until 7 p.m. or later, Store Hours are 10:30 am from Monday to Friday and 9:00 am to 6:00 pm on Saturdays, close on Sundays.
Pay: $13.00 - $15.00 per hour
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
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