Title: Collections Clerk
FLSA Status: Non-Exempt
Reports To: Accounting Supervisor
Job Code:
Department:
Pay: $28-$30

*
About the Company*
GreenWaste has been an industry leader in recycling and waste diversion for more than 35 years and is on a growth trajectory after private equity investment in 2021. Our business was founded on principles of environmental sustainability, and innovation is a cornerstone of our ongoing operations and growth strategy. GreenWaste specializes in all aspects of material collection, processing, and sales, tailoring our service offerings to the unique needs of our customers and communities, and helping to shape the evolution of the solid waste and recycling industry. We work directly with 20+ municipalities and 50+ jurisdictions, operate highly regulated facilities in 10+ locations, and have 1,000+ employees.
We are seeking an experienced, successful, and engaged Collections Clerk to join our team. This position is expected to work out of our corporate office at 610 E. Gish Rd. in San Jose and limited job-related travel may be required.
Position Summary:
GreenWaste is seeking to fill the position of Collections Clerk to provide support to one or more facilities. This role will facilitate the collection of delinquent accounts.

*
Essential Functions and Responsibilities: *

• Stratify collection activities to maximize cash receipts
• Contact customers regarding overdue accounts and determine reasons for non-payment
• Average 100 outgoing calls per day
• Processing credit card payments through secured channels
• Prepares check or credit card refunds
• Resolves collections by examining customer payment plans and payment history
• Updating customer contact or payment information
• Issue dunning letters to overdue accounts
• Logging of returned mail and address changes
• Use Skip Tracing techniques to locate customers
• Issue notifications of credit holds
• Recommend accounts transferred to an outside collections agency
• Recommend bad debt write-offs
• Performs miscellaneous job-related duties as assigned

Knowledge, Skills and Abilities:

• Strong overall negotiation skills
• Demonstrated ability to resolve issues quickly and escalate appropriately
• Demonstrated ability to communicate effectively both orally and in writing
• Knowledge of general accounting principles
• Strong interpersonal skills
• Knowledge of Microsoft programs; extensive knowledge of Excel
• Knowledge of Tower/AMCS, Great Plains, and Auto-Dialer Software preferred

Qualifications:

• Minimum of 1 year of related experience in collections

Language Skill:

*
Proficiency in English and/or Spanish

*
Physical Demands*:

*
Must be able to sit at a computer for prolonged periods

• Must be able to lift up to 25 lbs.

*
Work Environment*:

Typical work week is Monday through Friday in an office setting.

GreenWaste provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and/or local laws.

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.