Community Outreach Specialist Job at APTIM
The Community Outreach Specialist will provide support and aid in communication to disaster survivors to aid in participation in disaster assistance.
Key Responsibilities/Accountabilities May Include:
- Makes/receives high volume phone calls.
- Provide intake support to callers to determine eligibility and guidance on appropriate recovery resources as related to the Program.
- Provide direct case work with survivors to support their recovery plans.
- Assists disaster survivors with processes, policies, procedures, and other Program information in a way that they can understand.
- Supports disaster survivors by scheduling Program related individual appointments or group meetings to provide information on disaster assistance services, requirements and procedures.
- Follows Program plans or objectives.
- Traveling to various disaster areas may be required
- Distributes Program outreach media, such as brochures or web sites, to communicate program offerings, procedures, or objectives to meet goals or standards of the Program.
Basic Qualifications:
- Fluent in English.
- 1 year of experience in field or related area
- High School Diploma or equivalent required
- Working knowledge of Microsoft Word, Excel, Outlook, Access and PowerPoint
- Effective oral, listening, and written communication skills
- Strong detail oriented, ability to work independently and effective interpersonal skills are required.
- Strong teamwork skills
Desired/Preferred Qualifications:
- Experience with FEMA programs, CDBG/HUD, and/or other Disaster Recovery programs is strongly desired.
Job Type: Temporary
Pay: $30.00 per hour
Schedule:
- 10 hour shift
Ability to commute/relocate:
- Houma, LA 70360: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Community Outreach Specialist: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
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