Vaccine Mandate - All employees are required to be fully vaccinated prior to hire, absent an approved accommodation. May be required to practice social distancing/universal precautions, wearing of masks regardless of vaccination status, including daily temperature checks.

Job Title: Community Support Assistant

Continuum offers excellent benefits, matching 401(k) plan, including a generous PTO package and 12 paid holidays compensated at Double Time!

Department: Mental Health Services

Scope of Service: Community Support Assistant provides comprehensive community-based residential and support services to persons with mental health, intellectual, and addiction needs. Provides hands-on, intensive skill- building interventions and supports to enrich and achieve an overall level of independence and well- being. Collaborates with Community Support Specialists and program to support client in achieving aspirations through person-centered, strengths-based, and culturally competent methods. CNA's are encouraged to apply. Performs other duties as assigned. EOE

ESSENTIAL JOB FUNCTIONS

Client Care:

• Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
• Supports client’s integration into the community providing resources for clients that enable them to secure and maintain affordable housing. Maintains regular contact with clients as defined.
• Coordinates and assists clients with referrals, obtaining and maintaining entitlements, money management, treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc.
• Develops, implements, and monitors person-centered plans with the client in all aspects of care, up to and including the intake and discharge processes.
• Enhances a client’s independent living skills by assessing and providing various modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance).
• Assists the client in identifying potential barriers to achieving his/her aspirations and goals, and links the client to appropriate services to address these obstacles.
• Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities, and discharge planning when appropriate.
• Conducts regular apartment/room inspections and assists the clients in maintaining the cleanliness of their living spaces which may require hands-on assistance.
• Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary.
• Facilitates/co-facilitates psycho-educational groups as indicated.
• As applicable, administers breathalyzer tests and urinalysis samples.
• Supervises, monitors, and documents self-administration of client medications as applicable.
• Attends and participates in staff and All-Treater’s meetings, rounds, and supervision.
• Provides additional case management support to the Housing First & Pilots staff and clients as needed.

QUALIFICATIONS

• Bachelor’s Degree preferred. High School Diploma or equivalent considered with a minimum of 3-years’ experience in related field.
• Prior experience working with people with severe and persistent mental illness, intellectual disabilities, and/or addiction.
• Valid Connecticut Driver’s license with clean driving record is required. Program positions may require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles.
• First Aid/CPR certification or willingness to obtain certification within 90 days of hire.Employee is responsible to maintain ongoing certification.
• Proficient computer skills required, including Microsoft Office and electronic record keeping.

The following CSA positions are available with the following payrates listed below:

Per Diem/Substitute Staff Rate: $17.25 - Weekend Differential $18.25
FT/PT - First/Second/Third Shift: $17.75 - Weekend Differential of $18.75.
Continuum offers excellent benefits, matching 401(k) plan, including a generous PTO package and 12 paid holidays compensated at Double Time!

FT/PT and Per Diem shifts available at the following locations:

Community Support Assistant (CSA) Positions:

Fountain Street - New Haven

FT - 40 hours Tuesday - Saturday 3p-11p

Michael Street - East Haven

FT 40 hours Tuesday -Saturday 11p-7a

PT 16 hours Sun/Mon 7a-3p

PT 32 hours Sun/Mon/Fri/Sat 3p-11p

Farmington Avenue – West Hartford

PT 16 hours Sat/Sun 7a-3p

Brace Road – West Hartford

PT 32 hours Sun/Mon/Fri/Sat 3p-11p

PT 16 hours Sun/Mon 7a-3p

Beverly Road – West Hartford

FT - 40 hours Tuesday - Saturday 3p-11p

PT 32 Hours Sun/Mon/Fri/Sat 3p-11p

PT 16 hours Fri/Sat 7a-3p

Community Support Specialist (CSS I) Position:

Islp- New Haven

FT Monday- Friday 8am to 4pm

Beverly Road – West Hartford

FT 40 hours Monday - Friday 7a - 3p

Hourly rate of pay: $19.23

Scope of Service: The Community Support Specialist I (CSS I) provides mental health and substance abuse rehabilitation services and supports necessary to assist individuals with achieving and maintaining the highest degree of independent functioning. The position functions as a facilitator between residential programs and inpatient clinical providers including Connecticut Mental Health Center and Yale-New Haven Psychiatric Hospital. Facilitates the process of discharging clients from inpatient units to community placement. Aids inpatient staff regarding potential discharge barriers and offers alternative strategic approaches to overcome those barriers.

In addition, the Community Integration Support Specialist provides case management support to the housing First & Pilots staff and clients, as needed. EOE.

ESSENTIAL JOB FUNCTIONS

Client Care:

• Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
• Supports client’s integration into the community providing resources for clients that enable them to secure and maintain affordable housing. Maintains regular contact with clients as defined.
• Coordinates and assists clients with referrals, obtaining and maintaining entitlements, money management, treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc.
• Develops, implements, and monitors person-centered plans with the client in all aspects of care, up to and including the intake and discharge processes.
• Enhances a client’s independent living skills by assessing and providing various modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance).
• Assists the client in identifying potential barriers to achieving his/her aspirations and goals, and links the client to appropriate services to address these obstacles.
• Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities, and discharge planning when appropriate.
• Conducts regular apartment/room inspections and assists the clients in maintaining the cleanliness of their living spaces which may require hands-on assistance.
• Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary.
• Facilitates/co-facilitates psycho-educational groups as indicated.
• As applicable, administers breathalyzer tests and urinalysis samples.
• Supervises, monitors, and documents self-administration of client medications as applicable.
• Attends and participates in staff and All-Treater’s meetings, rounds, and supervision.
• Provides additional case management support to the Housing First & Pilots staff and clients as needed.

QUALIFICATIONS

• Bachelor’s Degree preferred. High School Diploma or equivalent considered with a minimum of 3-years’ experience in related field.
• Prior experience working with people with severe and persistent mental illness, intellectual disabilities, and/or addiction.
• Valid Connecticut Driver’s license with clean driving record is required. Program positions may require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles.
• First Aid/CPR certification or willingness to obtain certification within 90 days of hire.Employee is responsible to maintain ongoing certification.
• Proficient computer skills required, including Microsoft Office and electronic record keeping.

Work Remotely

• No

Job Types: Full-time, Part-time, Temporary

Pay: $17.25 - $17.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Overtime
• Weekend availability

Supplemental pay types:

• Signing bonus

COVID-19 considerations:
Vaccine Mandate - All employees are required to be fully vaccinated prior to hire, absent an approved accommodation. May be required to practice social distancing/universal precautions, wearing of masks regardless of vaccination status and daily temps.

Application Question(s):

• Have you ever been employed with Continuum of Care? Is yes, which program were you hired to work?

Education:

• High school or equivalent (Required)

Experience:

• Direct Care Support: 1 year (Preferred)
• Mental Health or Intellectual Disabilities: 1 year (Preferred)
• Addiction: 1 year (Preferred)

License/Certification:

• First Aid Certification (Preferred)
• CPR Certification (Preferred)
• Driver's License (Required)

Work Location: One location

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