Do you thrive in an environment that is geared towards outstanding hospitality? Do you have a passion for being innovative and creative? Is hard work on your top list of ideals? Are you a steward of your working environment? Then read on…

The Villages Community Development Districts (The District) tops the list of community development districts that continues to grow in one of the most scenic locations in Florida, The Villages. Our collective commitment to hospitality, innovation & creativity, hard work and stewardship help employees thrive and excel in many fields within The District. An immediate full-time opportunity exists for an individual with commitment, a “passion” for excellence to join our Community Standards Department. This position requires a solid background of advanced customer service skills. The incumbent will enjoy a challenging atmosphere and being part of a productive team that supports The District and its surrounding community. The District is looking for an individual with a desire to utilize their cutting-edge skills in support of the Community Standards department. The District provides a supportive and engaging workplace that is committed to developing great talent, coupled with competitive compensation and benefits. Do not pass up this opportunity to be a part of a positive, expanding organization.

Competitive Benefits as a full-time employee of the District include:

• Medical Insurance (fully paid for employee single coverage)
• Voluntary health benefits including Dental and Vision Insurance
• 401(a) Retirement Plan, with contributions funded by the District
• 457(b) Retirement Plan, permitting employee pre-tax deferrals
• Flexible Spending programs for both Medical and Dependent Care
• Employee Assistance Program
• Paid Time Off
• Tuition Reimbursement
• Public Service Loan Forgiveness Eligible
• Tier 2 qualifying organization for The Villages Charter School

JOB SUMMARY

This position creates daily list of reported alleged violations to be followed up by visits to residences. Position has daily contact with residents to determine whether complaint is violation of declaration of restrictions.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes, but not limited to)

• Follows up on all reported violations; communicates with residents in person or by phone, then determines whether a Deed Restrictions Reminder has to be written;
• Reviews all violations daily, observes and writes reviews;
• Reviews deed compliance violation letters for accuracy before letters are sent certified mail;
• Inputs data/statistics and generates reports for the Community Standards Manager and Community Standards Administrative Coordinator pertaining to deed compliance and violations;
• Inspects Community Standards Officer’s truck for maintenance and oil changes;
• Communicates regularly with residents demonstrating courtesy and understanding while explaining violations;
• Attend Board meetings as assigned by the Director of Resident Services or Community Standards Manager;
• Attend community events or meetings as assigned by the Director of Resident Services or Community Standards Manager.

Additional

• Performs other duties as assigned;
• May be expected to perform additional duties in an emergency.

ESSENTIAL EXPECTATIONS OF PERFORMANCE AND BEHAVIOR (include, but not limited to)

• Cultivates and maintains effective working relations within the department, the District, as well as outside of the organization;
• Models behavior to the District Core Values at all times.