Job Summary:

The Computer Hardware Technician is responsible for maintaining computer desktop environment by analyzing requirements; resolving problems; installing hardware.

Duties & Essential Job Functions:

1. Establishes and upgrades systems by installing and repairing hardware and peripherals.
2. Maintains installation records by logging procedures and equipment used.
3. Identifies, analyzes and resolves issues by consulting with users and observing results.
4. Improves system performance by investigating current environment; integrating standard solutions.
5. Maintains quality service by establishing and enforcing organization standards.
6. Performs other related duties as assigned.

Required Education & Experience:

• High School or GED equivalency.
• 2 years of experience working with computer hardware including installing components.

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of current technology.
• Knowledge to troubleshoot computer hardware issues.
• Knowledge to build or repair and assemble parts.
• Knowledge of operating systems.
• Ability to communicate technical information to users.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• This role is an on campus, in-person position.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.