ARGONAUT HOTEL

Housed within Fisherman’s Wharf historic Haslett Warehouse building, the Argonaut Hotel merits a term like iconic both for its past and its present. A recipient of the AAA Four Diamond Award for 18 consecutive years, the Argonaut boasts a location just as noteworthy. Guests wake to views of the San Francisco Bay, Alcatraz, and the Golden Gate Bridge before venturing mere steps to next door Ghirardelli Square & Hyde Street Pier.

THE JOB:

To be successful in this position; we are seeking for a candidate who creates experiences, problem solving, and a direction and responsibility for groups booked by the hotel sales department. Acts as liaison between group contact and all departments in the Hotel.

THE OFFER:

The Hotel offers excellent benefits package which includes:

• Generous medical, dental & vision insurance plans
• 401k Retirement plan
• 8 weeks of New Parental Leave Pay
• Pet Insurance
• Inclusive and diverse employee engagement & recognition events all year-round.
• Paid holidays, vacation & sick days
• Laundered Team Member Uniform
• Pre-tax Commuter Benefits
• Referral Program
• Team Members Assistance Program
• Complimentary parking

OUR CULTURE:

Argonaut Hotel is apart of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. To provide our guests with exceptional service and most memorable experiences, we look for team members who share our core values of Passion, Integrity, and Respect. We look for candidates with experience in having fun at work!

PRIMARY JOB RESPONSIBILITIES:

• Work closely with the Director of Sales and Sales Managers to secure leads for meeting rooms and in servicing all sales groups and conventions.
• Assist and meet with clients to finalize all conference details including but not limited to meeting room sets, menus, audio visual requirements, electrical needs, and sleeping room requirements. Coordinate transportation requests and off-property dining.
• Work closely with the client and the hotel’s accounting department to complete group billing details prior to group arrival.
• Ensure all meeting space and events are properly blocked in Delphi (sales & catering program).
• Prepare Banquet Event Orders (BEO’s) and distribute them to appropriate departments in a timely manner. Typically 2 weeks prior to group arrival.
• Prepare Group Resume utilizing Delphi sales and catering system. Distribute resume to all departments at least 10 days prior to group arrival. Discuss all group resumes at a weekly staff meeting.
• Personally inspect meeting rooms prior to each event to ensure that the set-ups are correct and to meet the client to offer personal service to him/her to ensure a successful event. Introduce client to Banquet Manager or Captain in charge of the event.
• Work closely with Food and Beverage Managers, Executive Chef, and Director of Audio Visual Services to ensure all event details are clearly understood and properly executed.
• Attend daily and/or weekly meetings including but not limited to BEO meetings, staff meetings, and operations meetings.
• Follow up with client during and after event/conference to receive feedback.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

The duties outlined in this document are representative of the requirements for the position of Conference Services Manager. Other duties and requirements may be added at the discretion of the Company. We look forward to receiving your application!