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Contact Center Coordinator Job at Urology Center Of Colorado Pc

Urology Center Of Colorado Pc Denver, CO 80211

$18 - $21 an hour

TUCC - Why you should apply:
The Urology Center of Colorado (TUCC) is the only comprehensive urology center in the Rocky Mountain region, providing treatment for all urologic conditions at one location. TUCC includes:

  • A state-of-the-art urology clinic
  • Radiology, laboratory and pathology services
  • On-site radiation therapy
  • A comprehensive urologic cancer center
  • Clinical research department
  • A full-service outpatient ambulatory surgery center

Please visit our website for more information on TUCC:
www.tucc.com
OUR VISION - To provide the best urology experience and create an environment where colleagues thrive.
OUR MISSION - Excellence in urology
OUR VALUES:
WE OWN OUR ROLES.
We have a can-do attitude because we are each empowered to ask questions, suggest ideas and implement
change to get the best outcomes.
*_
EXCELLENCE, ALWAYS._*
We will always go above and beyond to provide the most exceptional experience for our patients,
referral partners and each other. Anything less is just not us.
*_
COMPASSION AND KINDNESS RULE._*
We understand that each person has a unique story. We are empathetic and kind, treating individuals with
courtesy and respect.
*_
RELATIONSHIPS ARE KEY TO EVERYTHING._*
We believe in the power of listening and collaboration. We are inclusive and communicate with integrity.
*_
TOGETHER WE ARE BETTER._*
We cheer for each other’s successes, lend a hand when needed and help to elevate each person to be their best.
Benefits: TUCC provides a fully comprehensive benefit package for full-time and part-time employees and a great working environment filled with individuals dedicated to providing excellence at every encounter.

  • Competitive pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • DCA/FSA options
  • 401K with company match
  • Voluntary STD, Life, Cancer, Accident & Hospital policies
  • PTO/ Sick Time
  • Paid Holidays

*** Starting salary is determined by skills, experience and comparison to current employees in this role.
You: Yes You! We are looking for skilled and organized Contact Center Coordinator to join our team. Your position will perform a combination of front-line administrative duties. Administrative responsibilities include:

  • Answer and screen large volume of calls
  • Take messages and process appropriately utilizing clinical EMR phone notes and flag system
  • Utilize Tiger Text for sending encrypted text messages to physicians and other staff
  • Update demographic information in computer as appropriate
  • Schedule patients utilizing clinical EMR

Your experience: Our mission is excellence in Urology, that is why we require:

  • HS diploma/GED required
  • Minimum of one-year experience as a medical front office professional
  • EHR knowledge, CPS preferred
  • Ability to read, understand and follow oral and written instructions
  • Ability to operate office equipment computer, copier, fax etc.
  • Comfortable using email and interacting with Internet applications, knowledge of word processing software Microsoft Office
  • Strong written and verbal communication skills
  • Proven success asking for payment, making change, and balancing
  • Bilingual in English and Spanish. Preferred.

Come join our culture of excellence!

Pay: $18.00 - $21.00 per hour




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