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Continuity of Operations Program Specialist Job at U.S. Senate Office of the Secretary

U.S. Senate Office of the Secretary Washington, DC 20510

CONTINUITY OF OPERATIONS PROGRAM SPECIALIST

Department: Office of Senate Security

Reports to: Deputy Director for Continuity Programs, Senate Security

NATURE OF WORK

This is professional work administering the Office of the Secretary’s Continuity of Operations (COOP) program. The incumbent will coordinate COOP plans and operations efforts within the Office of the Secretary and manage inventories of appropriate resources for use at alternate facilities. In addition, as incumbent, plays an active role in a variety of administrative duties including sensitive and classified matters. Work is performed under the general guidance of the Deputy Director for Continuity Programs. Work is bound by Secretary of the Senate policies and procedures; the U.S. Senate Handbook; and the Senate Ethics Manual, but requires independent judgment in setting priorities and handling assignments.

ESSENTIAL FUNCTIONS

As Emergency Operations Center (EOC) Director, manage the operations of the Secretary’s EOC, whenever activated. Train other staff on EOC operations.

Maintain and update plans for the EOC, Briefing Center, and Leadership Coordination Center.

Coordinate COOP planning within the Office of the Secretary; integrate departmental plans into the overall Office of the Secretary plan; and create and maintain necessary appendices for the plan. Work with Secretary of the Senate Information Systems (InfoSys) to enable greater accessibility of COOP information via technical solutions.

Develop, maintain, and update Secretary plans for each alternate facility.

Develop, assemble, and maintain flyaway kits and supplies for all departments within the Office of the Secretary for all relevant facilities.

Work with Secretary of the Senate Information Systems (InfoSys) to ensure IT equipment and resource needs are available for Secretary essential staff at alternate sites. Facilitate IT and communications testing at various COOP locations.

Develop and maintain a Stationery plan; assemble and maintain Stationery kits to support Senate essential functions at alternate facilities.

Work with the Sergeant at Arms (SAA) on logistics and storage needs of all kits and supplies. Coordinate for transport. Maintain accurate inventories and enable periodic refreshes.

Represent the Office of the Secretary on Legislative Branch COOP planning teams; and participate in Senate and other Legislative Branch COOP exercises.

Maintain the internal training, testing, and exercise program for the Office of the Secretary COOP plan; and manage review and maintenance schedules. Coordinate with the SAA to arrange for Secretary staff participation in mobile vehicle and other exercises.

Maintain Secretary COOP email distribution list and ensure Secretary contact information is accurate within larger notification platforms.

As part of the Secretary’s customer service initiative (known as R.A.T.E.), provide all customers with the highest level of customer service.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Work is performed in an office environment with exposure to everyday risks or discomforts, and requires the use of normal safety precautions. Work requires frequent walking, standing, bending, and carrying items up to 50 pounds, as well as regular use of typical office equipment, software programs, and methods of communication such as a computer, email, telephone, and photocopier. Regular, predictable, and punctual attendance is required for performance of duties. Work also requires physical presence in the Office, except as otherwise required by the Office of the Secretary of the Senate.

MINIMUM QUALIFICATIONS

Work requires a bachelor’s degree and one to three years of experience with emergency preparedness and planning; and the following knowledge, skills, and abilities:

Knowledge of emergency preparedness and continuity planning.

Knowledge of emergency evacuation and planning requirements and practices.

Basic knowledge of the Senate as an institution preferred, with a desire and willingness to learn more about the legislative process, as well as the history and operation of the Senate.

Skill in applying attention to detail.

Skill in organizing and maintaining schedules.

Ability to coordinate disparate groups.

Ability to work with databases.

Ability to collect information from various sources and consolidate it into a single operative source.

Ability to accurately maintain a variety of administrative and executive records.

Ability to work effectively with executives and Senate staff.

Ability to appropriately handle confidential matters and information.

Ability to use tact and diplomacy when dealing with others.

Ability to communicate effectively, both orally and in writing.

Ability to make scheduling decisions independently using established priorities.

LICENSES, CERTIFICATIONS, AND OTHER REQUIREMENTS

U.S. citizenship.

Active Top Secret security clearance.

Ability to obtain permanent sensitive compartmented information (SCI) and Restricted Data (RD) access.

Job Type: Full-time

Pay: $81,464.00 - $126,266.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Tuition reimbursement

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Washington, DC 20510: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location




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