VitalSource®, is hiring a Credit Analyst to contribute to our Finance team located in Nashville or remotely.

Monitors credit limits and payment status on a portfolio of key accounts. Assists Credit Manager or Director by providing counsel and support to other department associates on escalated and/or complex issues. Performs financial analyses, decision support, reporting and special projects as needed.

VitalSource is a mission-driven company delivering affordable, impactful learning to anyone, anywhere.

Required Qualifications:

• Bachelor’s degree in Accounting or business-related field or equivalent of A/R related work experience
• 3 years of credit/collections experience
• 1 year work experience that includes interpreting financial statements and preparing cash flow analyses
• 1 year work experience that includes training and/or coaching others

Preferred Skills:

• Knowledge of business credit law and analytical/problem solving skills
• Knowledge of Excel, MS Word, AS400 and billing systems
• Personal computing skills to include PC based applications (Office, Excel, Word, and PowerPoint)
• Knowledge of financial statement/general ledger preparation
• Knowledge of PeopleSoft
• Ability to be flexible/multi-task based on workflow demands
• Ability to speak, write and read the English language
• Ability to develop constructive and cooperative working relationships with others, and maintain them over time
• Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations
• Ability to maintain consistent, punctual and regular attendance
• Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person
• Ability to engage in active listening with coworkers, management and clients/customers

Key Responsibilities:

• Monitors credit limits and payment status on assigned key accounts and resolves collection issues.
• Assists other Credit staff with questions, guidance on policy and procedure, credit card charging activity, and customer maintenance.
• Gathers, analyzes and presents data to management to assist in decision-making, including credit limit reviews for significant customers.
• Assists in the preparation of seasonal credit limit increases.
• Assists Credit Manager or Director with associate training and oversight of workflow, including order releasing, collection activity, reporting and Business Partner notes, to ensure service levels are met and procedures are followed.
• Communicates any issues or concerns to management.
• Sends Adverse Action letters to customers below minimum sales requirements, with poor payment history, or when the account is to be closed. When necessary, forwards accounts to In-House Collection and Third Party Collections.
• Maintains familiarity with all aspects of A/R and billing systems.
• Utilizes system resources to collect and report account information.
• Participates in the analysis and execution of special projects.
• Assists other team members as needed in analyzing financial data.

What We Offer:

• Culture:Collaborative, Inclusive, and Mission-driven
• More in your pocket:Competitive base salary and a strong variable component
• We take care of all aspects of our people:Generous, well-rounded benefits such as Medical, Vision, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and Legal Insurance
• Retirement:401K match up to 5%
• We support our families:12 weeks of paid parental leave
• Continued education:Use our tuition reimbursement program
• The Importance of Balance:start at 4 weeks’ vacation, 12 sick days, 10 company holidays, and 3 personal days,
• Flexibility:flexible work schedules and remote capabilities (by team) - feel free to skip the commute and hit your deadlines from home
• Casual Dress: be as comfortable at work as you are in your own living room
• Wellness: lots of opportunities for fitness challenges and rewards

Who We Are:

VitalSource is the leading education technology solutions provider committed to helping partners create, deliver, and distribute affordable, accessible, and impactful learning experiences worldwide. As a recognized innovator in the digital course materials market, VitalSource is best known for partnering with more than 1,000 publishers and resellers to deliver extraordinary learning experiences to millions of active users globally—and today we’re also powering new, cutting-edge technologies designed to optimize teaching and learning for maximum results. Learn more at https://vitalsource.com and follow us on Twitter, LinkedIn, and Instagram.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish