• Record payments and deductions to the customer accounts with 100% accuracy while using our systems and reconcile payments back to the bank’s previous day report to check for accuracy
• Provide/retrieve documentation from the customer to the AR team so deductions can be resolved
• Access customer portals routinely to identify upcoming payments, potential payment problems and pending deductions
• Maintain accurate files of Accounts Receivable monthly transactions and journal entries
• Responsible for accessing bank website to pull in daily lockbox and deposit information and download the files into the AR system Pull reports and manipulate files (excel sorting, v-lookup, pivot) in order to identify credit card sales and refunds by customer off Virtual Merchant / PayPal / Converge / Shopify/ Amazon Pay /eBay and download those files into AR system to payout invoices and returns/refunds
• Responsible for contacting the bank directly as needed for necessary back up information to reconcile any issues that arise Prepare General Journals for miscellaneous cash entries
• Summarizes Previous Day report daily and sends to management weekly
• Accurately process holds, charges, and refunds to customer credit card accounts
• Change order status in the system for credit card accounts when necessary to
• release orders for shipping Prepares and processes freight bills for scanning and indexing
• Pull documentation for auditors as needed and compile clear/concise documents
• Must possess the ability to work under pressure and be adaptable to change
• Must have strong organizational and time management skills
• Ability to perform any additional responsibilities and or tasks as needed by management
• Must ensure adequate documentation and commentary is saved in our system to support audit and explain why action was taken
• Must be resourceful and able to autonomously research discrepancies in various systems (i.e. portal, remit etc.) to ensure resolution; possess problem solving skills and ability to work with peers, customers and other internal teams to drive root cause resolution

#NowHiring #MountAiryJobs #WarehouseJobs #WorkforceUnlimited

Job Type: Full-time

Pay: $14.50 - $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Mount Airy, NC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Fair Housing regulations: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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