For over 50 years, Cooper Electric has provided the New Jersey, New York, and Pennsylvania markets with expert electrical supply, service capabilities and customer solutions. Established in 1961, as a family-owned business, Cooper Electric grew to 12 strategically placed branches by 1998. In 1999, we joined the Sonepar USA family which is made up of the finest electrical supply distributors in the United States. To better serve our customers, we have 58 supply locations, warehouse distribution centers throughout the tri-state area, and over 1,000 dedicated employees. Cooper provides exceptional products and services to an array of markets.

Cooper Electric is a proud member of the Sonepar Group, the world's largest privately held electrical distributor. Sonepar entered the US in 1998 and has continued to grow due to strategic acquisitions and organic growth. Today, Sonepar USA is represented by 14 locally managed operating companies with over 700 locations nationwide.

We are currently recruiting for a Credit Manager based out of our Cranbury, NJ corporate headquarters. The Credit Manager Coordinates the needs of customer credit accounts including, but not limited to assigning credit limits, credit reviews, and managing collection activity/risk on all new and existing accounts. Maintains positive relationships with site managers, sales, and other personnel.

Credit Investigation Tasks:

• Performs credit investigation for potential new accounts and maintains existing credit files.
• Determines and administers other financial alternatives of payment such as, but not limited to, joint checks and letters of credit.
• Assigns and monitors credit limits to existing and potential customers in accordance with established policies. Establishes credit limits for individual accounts.
• Periodically review accounts for the purpose of adjusting credit limits to reflect the current financial position and payment habits of the customer.
• Determines appropriate Hold Periods for accounts to ensure that orders are not processed when perceived credit risks do not warrant additional exposure.

Accounts Receivable Portfolio Management Tasks:

• Systematically prioritizes collection activity on past due accounts and follow-up to determine action to bring the accounts to an acceptable position.
• Assists credit team and direct reports in contacting customers regarding past due balances when necessary.
• Coordinates with tax team to correct and maintain tax files.
• Contacts appropriate sales personnel when their involvement is necessary to correct billing errors or provide information needed to resolve disputes.
• Monitors and maintains notes to Accounts Receivable concerning collection efforts.
• Reconciles unresolved issues with customer payments to assist the cash applications group as necessary.
• Communicates with appropriate sales personnel when placing customers on hold and provides supporting documentation as needed.
• Reviews orders on credit hold to determine if they will be released for processing or take other necessary action.
• Directs the preparation and disbursement of “demand letters” as needed.
• Determines when internal collections efforts are no longer effective. Recommends 3rd party collection or legal efforts and provides enough detail to warrant referral to a 3rd party.
• Manages discrepancies regarding short pays, deductions, under payments on customer accounts and facilitates reporting to appropriate associates to resolve.
• Maintains and provides backup information and recommendations for write-offs on items that do not justify further collection efforts.
• Reviews settlement offers and makes recommendations to direct supervisor.

The ideal candidate will have prior management experience, exhibit a high level of judgement, excellent organizational skills, the ability to effectively communicate and interact professionally while dealing with difficult situations and can handle confidential and sensitive business information. Previous experience in a related industry is preferred.

Join our team! Cooper offers a competitive salary, outstanding benefits package and the professional advantages of an environment that supports your development and recognizes your achievements.

EOE M/F/Disability/Veteran