Customer Account Management Specialist Job at accelerate360
accelerate360 is a distribution, sales, marketing and media conglomerate that provides customized solutions for retailers and consumer product brands across each of our lines of business. With over 100 years of legacy experience, the company has a proven track record in Direct Store Delivery (DSD) and Direct to Consumer (DTC) fulfillment as well as sourcing, retail program development, marketing, sales, category management and media solutions. Accelerate360 is also the largest magazine wholesaler in the US and owns over 30 media brands including Us Weekly and Men’s Journal. Located in Smyrna, Georgia and with offices and facilities across the US, Accelerate360 is proud to employ over 1,300 employees.
www.accelerate360.com
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accelerate360 currently has an opening for a Customer Account Management Specialist who will assist the Director of Customer Account Management in the management of Accelerate’s customer accounts in several systems.
Position: Customer Account Management Specialist
Status: Full-Time Non-Exempt
Location: Smyrna, GA
Reports To: Director of Customer Account Management
Direct Reports: None
Travel: None
Duties: The specialist will maintain customer accounts in multiple systems
- Create and maintain customer accounts in multiple systems
- Manipulate large quantiles of data into usable information
- Collaborate with team members from various departments to maintain systems information for customers
- Prepare ad hoc reports as needed
- Other duties as assigned
Qualifications:
- Prior experience with customer service and customer account management
- Strong proficiency in Microsoft Excel
- Experience with MS Outlook, Word, and Access
- Experience with SAP and Dynamics 365
- Exceptional attention to detail
- Excellent interpersonal and time-management skills
Compensation and Benefits:
- Competitive Wage Based on Experience up to 16.50
- Comprehensive benefits first of the month after 60 days. Medical, Dental, Vision
- 401K available after 90 days
- Vacation and Personal/Sick Days
Accelerate360 is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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