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Customer Service Collections Representative Job at Aston Carter

Aston Carter Portland, OR 97086

$22 - $23 an hour
Equivalent Experience

A growing Mortgage Lender/Private Equity firm in the Tigard, OR area is hiring Customer Service Representatives to join the team for great long term opportunities!

Responsibilities:

  • Maintain a high level of borrower satisfaction and seek to provide win-win solutions.
  • Use your excellent verbal and written communication skills during all interactions with borrowers while keeping exceptional account documentation standards.
  • Have a solid knowledge of best-in class mortgage servicing practices, regulatory requirements, and procedures – yes, we will train you on this!
  • Multi-task! You will be working with multiple applications, use active listening skills, and document detailed call notes while assisting our borrowers.
  • The office is Pet Friendly, and offers free lunch!

Qualifications:

  • High School diploma or GED is required.
  • 1+ years of demonstrated experience in customer service in an office environment and ideally in a call center.
  • Proficiency in Microsoft Office Suite including Excel
  • Strong verbal, listening and written communication skills.
  • Strong conflict resolution with exceptional attention to detail
  • Bilingual English/Spanish skills a plus

Pay: $22-23/hr

**If Interested:

Contact Derek at either Dmautz @astoncarter.com or 503-403-4311. If I don't answer just leave a detailed message and I will get back to you as soon as possible.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.




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