Customer Service Coordinator Job at CWF Restoration
Customer Service Coordinator
Join our team now and earn a $1,000 hiring bonus!
Chicago Water & Fire Restoration is a rapidly growing, family-owned water and fire restoration company based out of Elmhurst Illinois. As we expand, we are looking for a high-energy and eager-to-learn Customer Service Coordinator. We lead with compassion and pride ourselves on the relationships we build with our clientele by being highly effective and fast-moving. For that reason, we are seeking someone with the capacity to be highly adaptable, independent, and organized.
Responsibilities:
- Tuesday-Saturday schedule availability is required after training!
- Provide customer service support to our clientele by answering and relaying their phone calls
- Tracking, supervision, and participation in the successful implementation of restoration jobs
- Maintain an ongoing line of communication between our teams and customers
- Coordinate with crews to relay estimated timelines to our valued clientele
- Other duties as assigned
Qualifications:
- Thrives in a fast-paced, high-energy environment
- Strong organizational, time management, and multitasking skills
- Eagerness to learn new skills
- Positive attitude and ability to work independently and within a team
- Experience in a dispatching or call center environment is preferred but not required
- Proficiency in Google Professional Suite is preferred but not required
- Other duties as assigned
Benefits:
- Bonus opportunities
- Paid Time Off
- Health (individual & family), Dental, Vision and Life Insurance
- Matching 401k
- Weekly paycheck
To learn more about us, please visit us at www.chicagowaterfire.com
Chicago Water & Fire Restoration is located at 720 N Larch Ave. Elmhurst, IL 60126
$1,000 Hiring bonus to be paid out after satisfactory completion of 90-day probationary period. Must comply with criminal and motor vehicle background screenings when applicable.
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