Customer Service Coordinator Job at Window World of Penn/Ohio
Window World of Penn/Ohio Commerce, MI
$15 - $16 an hour
Window World seeks energetic and customer centric individual to fill role of Customer Service Coordinator at our Detroit Window World location (Commerce Charter Twp). Join the Sheena family and their team to help create a lifelong experience for our customers. Get training and ongoing support to help you grow in your position!
- Incentives based on measurables and attendance
- Group team building quarterly meet-ups
- Weekly meet ups with your team to talk about ideas, issues, & solutions
- Yearly family picnics/parties along with other Window World stores
- 401(k) with matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid Holidays
- Professional development assistance
- Employee discount
- Maintain communication with our customers via phone, email, etc.
- Order all materials and parts required to complete services
- Schedule measure appointments with the customer via phone or text
- Researching and pulling permits, as needed, for projects
- Helping the Admin Coordinator with any tasks (as needed)
- Helping with Departmental Account Receivables
- Data entry & record maintenance in our CRM program
- Pleasant personality with energetic spirit
- Prior customer service experience is essential
- Prior data entry skills are preferred
- Strong attention to detail
- Ability to learn and adapt quickly
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