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Customer Service/Courtesy Counter Clerk Job at ShopRite of Daleville, Covington Twp, PA

ShopRite of Daleville, Covington Twp, PA Moosic, PA 18507

TO APPLY, PLEASE GO TO: www.shoprite.com/careers

Job Summary:
To deliver a great customer experience and confidentiality while being accurate, friendly and efficient; to accurately scan, price and bag products; to collect proper payment; and to provide proper change if necessary; to process customer returns accurately and in accordance with company policy; to answer customer inquiries by phone or in-person in a friendly and professional manner; and to perform other tasks as required in an efficient and safe manner within company policy.

Essential Job Functions:

Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:

  • Maintain a clean, neat, organized and safe work environment.
  • Greet all Customers and provide them with prompt, courteous service and assistance.
  • Enter Customer information into database for eligibility of Wakefern programs.
  • Understand operation of cash register and follow all cash handling procedures, if applicable.
  • Knowledgeable about the various types of products carried in the store.
  • Sort and return “return to stock” items back to normal location with priority; attention given to refrigerated and perishable items.
  • Handle all damaged merchandise in accordance with Company procedures.
  • Perform price check functions, if needed.
  • Issue and keep information involving rain checks updated.
  • Perform Scanrites according to Company procedures.
  • Answer phone promptly and in a professional manner and direct as Company policies dictate, issue refunds and Price Plus cards.
  • Utilize and maintain equipment as required by department; report any equipment problems immediately.
  • Be familiar with the functions of digital processing equipment and be able to differentiate between various types of images and related merchandise, if applicable.
  • Check prices and be knowledgeable about location of items in the store.
  • Promote for sale any current charitable promotions to Customers.
  • Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
  • Understand and adhere to Company shrink guidelines as relates to Courtesy Desk operations.
  • Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights 50 lbs.
  • Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products.
  • Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
  • Keep floor clear of debris and spills.
  • Perform all duties in accordance with Local, State and Federal regulations as they pertain to Front-End operations.
  • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
  • Dress and groom according to Company policy to include uniform, name badge, and hat or hair restraint requirements.
  • Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
  • Complete all applicable department training programs.
  • Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
  • Maintain punctual and regular attendance.
  • Work overtime as assigned.
  • Work cooperatively with others.
  • Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.
  • Perform other duties as assigned.

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Moosic, PA 18507: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person




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