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Customer Service Permit Agent Job at WEX Inc.

WEX Inc. Minnesota

**MUST be in driving distance to Edina, MN for training at our office (up to the first 6 months) - can work remotely fulltime once training is complete
As a Permit Agent, you are responsible for ordering permits for over the road haulers and truck drivers. This can consist of over-dimensional and overweight permits, along with temporary registration and fuel. The ordering is done through state and province specific websites. Other duties include receiving and making calls to carriers to verify load, route and dimensional information.
Responsibilities:
  • Order Permits for States and Provinces based on what carriers are requesting
  • Take incoming phone calls and make outgoing phone calls to Carriers and State DOT’s
  • Review and send finalized Permit Documents to customers
Minimum Qualifications:
  • High School Diploma
  • Ability to work in a fast-paced environment and meet daily quotas
  • Ability to type 40+ words per minute and use keyboard shortcuts for Copy and Pasting
  • Microsoft Outlook and Excel experience
  • Ability to use mapping systems such as Google Maps
  • Ability to multitask with a strong attention to detail
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Salary Pay Range: $16.50 - $22.00



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