Customer Service Position- Vacation Ownership / Vacation Planning Job at Vacation Village Resorts
Position: Customer Service
Hours: Full-Time Monday to Friday 10:30am-6:30pm (9:00am-5:00pm during training)
Pay: Starting at $17 hour PLUS commission
Retirement plan: Paid 100% paid by the employer
We are looking for someone interested in long-term employment. Must have a great work ethic; be positive, punctual and able to multitask. Must also have reliable transportation and be at least 18 years old.
Job Duties:
- Answering phones in a busy, fast paced environment
- Transfer callers to appropriate personnel / departments
- Maintain customer records by updating account information.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Contribute to team effort by accomplishing related tasks as needed.
Skills / Qualifications:
No experience necessary.
Customer Service, Problem Solving, Documentation Skills, Listening, Resolving Conflict, Analyzing Information, Multi-tasking, Patience. General Scheduling, Telephone Skills, Typing, Documentation Skills, Verbal Communication, Written Communication, Dependability, Attention to Detail, Administrative Writing Skills
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Fort Lauderdale, FL 33306: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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