ARS/Absolute Air of Mapleton, UT is looking to hire a full-time Customer Service Representative / CSR with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to have your weekends and evenings free? Would you like to work for an established but growing local company in an essential industry? If so, please read on!

This Customer Service Representative / CSR position starts at a competitive wage of $14.00-$18.00/hour, depending on skills and experience. You would also be eligible for fantastic benefits, including weekly pay, PTO, paid holidays, a 401(k) plan with match up to 3%, bonuses, medical, dental, and vision insurance, plus a flexible schedule. If this sounds like the right opportunity for you, apply today!

ABOUT ABSOLUTE AIR

Absolute Air has been serving our loyal customers in Salt Lake, Utah County, St George, and Cedar City for more than 25 years, and we are proud to have maintained the Better Business Bureau's highest A+ rating and 4.9 out of 5 stars on Google! Our team has won many awards including multiple Angie's List Super Service Awards, KSL Voters Choice, and more than 32 Best of Utah Valley wins! We are committed to providing excellent customer service and stand by our 100% Satisfaction Guarantee. Every time we receive a call, people can count on us delivering fast and friendly service. After all, our goal is to serve each customer so well that they become our next raving fan.

At Absolute Air, we know that our success is all thanks to our great people. Working for Absolute Air is more than just a job, it's about building a career you can be proud of. Plus our employees enjoy competitive pay and benefits and a positive work culture.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / CSR

As a Customer Service Representative / CSR, you arrive each day ready to ensure that our clients are being heard and receiving the best service possible. You cheerfully respond to customer calls, texts and emails ready to answer their questions and problem solve. With your strong organizational skills, you schedule service appointments. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to field technicians. You work hard to ensure maximum scheduling efficiency without compromising client satisfaction.

You call customers to verify that services have been performed appropriately and clients are satisfied. You also have the opportunity to perform a variety of office duties as needed. You feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly. You love that you help make our clients comfortable and happy!

QUALIFICATIONS

• Phone and computer skills
• Sales skills
• Interpersonal skills
• Strong written and verbal communication skills

Prior CSR or customer service experience is desired however, we will train the right person! Bilingual skills are also a plus. Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this position!

Job Types: Full-time, Part-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Mapleton, UT 84664: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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