CUSTOMER SERVICE REPRESENTATIVE Job at Braman Honda Palm Beach
CUSTOMER SERVICE SPECIALISTS
Braman Honda Palm Beach is currently seeking Customer Service Specialists to join our rapidly growing team. We are looking for enthusiastic, customer service oriented individuals who understand the wants and needs of our automotive customers. The primary goal of a Customer Service Specialist is to increase showroom traffic and ensure that customers are receiving an elevated level of customer service. Candidates will work with sales leads generated through our online marketing campaigns and dealer web sites and generate appointments for prospects to visit our dealership.
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Responsibilities of this full time position include (but are not limited to) the following:
- Inbound Sales Calls
- Internet Leads
- Outbound phone calls to current and future prospects Internet Leads
Qualified candidates will have:
- CRM experience with either Vin Solutions, Dealer Socket, Compass, Salesforce or similar
- Experienced with all Microsoft applications (Outlook, Word, Excel) and Internet savvy
- Bi-lingual a plus
- Exhibits the ability to maintain high levels of professionalism, teamwork, organization and customer service
- Possess the ability to create and maintain customer relationships
- Ability to multi-task
- Flexible schedule to include weekends and evening hours.
- Must be capable of passing a background check, motor vehicle records check and pre- employment drug screening.
Job Type: Full-time
Pay: $3,000.00 - $5,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Education:
- High school or equivalent (Required)
Experience:
- customer service sales: 2 years (Required)
- CRM software: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
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