Customer Service Representative Job at Crown Packaging Corp.
Crown Packaging Corp. Nashville, TN 37211
Sales Support - Customer Service Representative
Company: Crown Packaging Corp
Description
A leader in the Industrial Packaging Industry, Crown Packaging Corp. has been servicing the needs of its customers for over 50 years.
Headquartered in St. Louis Missouri, the company has grown to over 500 employees and 50 sales offices in the United States, Mexico and Canada. The success of our business has been our quality people, the innovation of the packaging lines we sell, and the value we create for our customers.
We are currently looking for a Sales Support Representative in our Nashville, TN Branch.
Responsibilities include:
· Order entry, expediting, and quoting.
· Placing customer sample requests.
· Receiving and processing inquiries, customer orders, changes and customer requests.
· Provide customers with pricing and delivery information.
· Working with our Purchasing Dept, Accounting Dept, and the warehouse to meet the customer’s expectations and ensure complete satisfaction.
· General office work, answering a multi-line phone system, spread sheets, typing letters, sending faxes.
· Performing all other duties as assigned by management.
Requirements:
Candidate would need to be a self-starter who is capable of adapting quickly to a changing situation in a fast-paced environment. Must have excellent organizational and communication skills, both written and oral, and also a strong aptitude to serve customer needs and have experience with outside sales reps. A strong math background will be helpful. Needs to have functional knowledge of Microsoft Windows, 2000 &XP, and all of its programs, MS Outlook, MS Excel, and MS Word. JDE software ERP, MRP, MRO and DRP experience is preferred. Overall we are looking for an individual who is able to adapt to a challenging position and with abilities to handle multiple tasks in a professional manner.
Benefits:
Benefits include 401(k), profit sharing, medical, dental & vision.
To be considered for this position, please reply to this posting with your email. No phone calls please.
Job Type: Full-time
Pay: $35,418.12 - $60,395.47 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
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