Customer Service Representative Job at Lithia & Driveway | Lithia Motors
Lithia & Driveway | Lithia Motors Beaverton, OR
The Driveway Valet is responsible for providing a seamless and frictionless premium customer experience. This position is an entry-level position that will be responsible for acquiring and picking up all makes and models of new and used vehicles in the assigned market area.
Our ideal candidate will have previous experience in a customer-facing role and be passionate about creating memorable customer experiences. Previous work in the automotive industry is a PLUS.
- From $18 to $20 hourly
- Schedule availability- MUST BE ABLE TO WORK NIGHTS & SATURDAYS
- 4-day work week available
- Must have a CLEAN & valid driver’s license in state of residence
What will I be doing?
- · Facilitate online vehicle acquisition sales via an online portal
- · Educate customers on process
- · Maintain marketplace reports
- · Execute vehicle acquisition paperwork
- · Troubleshoot any customer needs or concerns
- · Navigate customer through vehicle acquisition
- · Complete required paperwork with customer
- · Go under intensive training to ensure up to date knowledge of ALL Brands products and features.
- · Other duties may be assigned
Qualifications
- · Excellent communication skills both written and oral
- · Strong attention to detail and sense of urgency
- · Time management-ability to work independently and prioritize
- · Ability to follow process
- · Ability to adapt quickly to change
- · Excellent communication skills both written and oral
- · Proficient vehicle product knowledge
- · Active Listening
Lithia & Driveway is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Beaverton, OR: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
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