Lookout Mountain Community Services
Job Announcement

JOB TITLE POSITION NUMBER

Customer Service and Intake Representative
POSTING DATE DEADLINE DATE

until filled
POSITION LOCATION
LMCS Outpatient Clinic

Fort Oglethorpe, GA

GENERAL NATURE OF JOB DUTIES
Checks individuals in/out for appointments and makes follow-up appointment through in-house computer system. Verifies
demographics/income/payer source/authorizations/paperwork updates on all consumers presenting for services. Collects payment
for services, enters payment on cash sheet and makes receipts. Responsible for cash drawer/balancing/deposits. Answers multi-line
telephone and takes messages or transfers calls. Obtains any necessary paperwork/documents from individuals: copies, scans and
pulls into the electronic record. Completes Intake Registration on all new and returning individuals coming in for services.
Completes tracking sheets and other required spreadsheets as needed. Completes Release of Information forms and assists medical
records specialist in sending appropriate documents and getting required forms processed. Open/Closes building for work day.
Primary work hours are 8:15 a.m. to 5:00 p.m. Occasionally, there may be need to stay past 5:00, until all individuals are seen.

MINIMUM QUALIFICATIONS
High School diploma or GED. One year experience performing clerical/office duties/tasks of routine difficulty in a medical or other
office setting. Computer knowledge and data entry skills are required along with interviewing skills. Good customer services skills,
ability to work productively and accurately in a VERY fast paced environment and ability to multi-task and adapt to changing
duties/situations daily are required. Experience making deposits for a business, and front desk/receptionist experience. Preference
will be given to applicants who have experience in a medical/health office.

Preferred Qualifications: Two years’ experience performing clerical/office duties/tasks of routine difficulty in a medical or other
office setting. Computer knowledge, data entry skills and spreadsheet skills.

HOW TO APPLY
Applicants should submit a Lookout Mountain Community
Services Application to the following:

Lookout Mountain Community Services

ATTENTION: Human Resources Department
PO Box 1027

LaFayette, GA 30728
E-Mail: Jobs@LMCS.org

Telephone: 706-638-5580 x 4114
FAX: 706-638-5445

Lookout Mountain Community Services Application can be
found at www.lmcs.org or contact 706-638-5580 x 4114

Applications/resumes should be filled out carefully and
completely with the last ten years of work history included.
Attach documentation to support education/training/licensure
certification. If your application/resume is not complete you may
forfeit the opportunity of an interview. Keep a copy of your
application/resume. Copying service is not available at LMCS.

Due to the volume of applications/resumes received we are
unable to provide information on your application/resume status
over the phone. Applicants who are selected for an interview will
be contacted to arrange for an interview. Applicants who have a
disability, which require special accommodations should contact
the Human Resources Department.

In-House applicants will be considered prior to applicants being
considered outside the agency.

This position may require pre-employment drug testing

An Equal Opportunity Employer