Customer Service Representative Job at Midland Scientific, Inc
Midland Scientific is seeking a highly motivated Customer Service Representative who enjoys the Science industry. We’re looking for somebody who can interact with our customers, sales team and suppliers via phone and email to provide information in response to inquiries about products & services, process orders, and resolve complaints. Working hours are Monday - Friday, regular business hours.
Midland Scientific is a full-line laboratory distributor headquartered in Omaha, NE. We are proud to be woman owned and veteran operated. We place a strong emphasis on our core values which have brought great success to our company and employees throughout our 45+ years in business. These include:
- Acting with integrity and honesty, earning and nourishing the trust of both our employees and customers
- Innovating and improving our operations wherever possible
- Delivering the highest quality of products and unparalleled service to our customers
Qualifications:
- 1-3 years of customer service/account management experience preferred
- 1-3 years of experience working in a laboratory preferred
- Bachelor’s degree in Biology or Chemistry preferred
- Excellent communicator and interpersonal skills
- Positive attitude with a customer focused mindset
- Shows initiative and enjoys working as a team
- Strong ability to work independently
Job Type: Full-time
Pay Range: $18.00 - $22.00 per hour
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus pay
Education:
- Bachelor's (Required)
Experience:
- Customer Service/Account Management: 1 year (Required)
- Laboratory: 1 year (Preferred)
Work Location: One location
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