TPWD MISSION

To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

PLEASE NOTE:

All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed.

Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete.

Applications with “See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state ‘unknown’ for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

MILITARY OCCUPATIONAL SPECIALTY CODES:

• More information on military occupational specialty codes can be found below:

https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf

VETERAN’S PREFERENCE: If you choose to claim veteran’s employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran’s Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/

BENEFITS:

Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page.

HIRING CONTACT: Michele Remmers

PHYSICAL WORK ADDRESS: Mustang Island State Park 9394 State HWY 361 Corpus Christi 78418

GENERAL DESCRIPTION

Under the direction of the Office Manager, this position performs entry-level customer service work to include assisting with the daily office operations and clerical duties for Mustang Island State Park. Duties include processing correspondence, report preparation, and answering telephones. Performs revenue collection, license and permit sales, and automated visitor registration and reservations. Provides information to park visitors and the public. May serve as backup to custodial staff for the routine cleaning of Park Headquarters. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures.

MINIMUM QUALIFICATIONS

Education:

Graduation from High School or GED.

Experience:

One year experience in general clerical, cash handling, or customer service.

Licensure:

If driving is required, the applicant must possess a valid State driver’s license.

PREFERRED QUALIFICATIONS

Experience:

Six months clerical experience (such as accounting, typing, filing, record keeping, and data entry).

Six months’ experience in the use of personal computers to include word processing and working with spreadsheets.

Six months’ experience in customer service.

Six months’ experience working with the public.

Six months’ experience handling cash.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of general office procedures.

Knowledge of administrative and clerical procedures.

Knowledge of basic mathematics

Skill in using MS Word, Excel, and Outlook.

Skill in effective verbal and written communication.

Skill in providing quality customer service in a courteous and professional manner.

Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts.

Skill in making independent, sound, and timely decisions.

Skill in managing several projects simultaneously.

Skill in using standard office equipment.

Ability to work under stressful conditions.

Ability to accurately handle cash and account for revenue collected.

Ability to work independently with little or no supervision.

Ability to work as a member of a team.

Ability to learn an on-line registration system.

Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities.

Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.

Ability to conduct work activities in accordance with TPWD safety program.

WORKING CONDITIONS

Required to work in a high visitation public park with overnight camping;

Required to work 40 hours per week, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays;

Required to adjust to changing schedules;

Required to perform manual labor including, lifting supplies and materials up to 20 lbs.;

Must conform to TPWD dress and grooming standards, work rules, and safety procedures.

May be required to operate a state vehicle.

Required to travel 5% with possible overnight stays.

Non-smoking environment in State buildings and vehicles.

TPWD IS AN EQUAL OPPORTUNITY EMPLOYER