RMI International ARE LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVE

PRIMARY RESPONSIBILITIES:

• Maintain thorough knowledge of Hillsdale Shopping Center’s amenities, facilities, stores, and services.
• Greet shoppers enthusiastically and provide excellent customer service to on-site customers as well as customers calling in.
• Sell Shopping Center Gift Cards ensuring proper accounting procedures are followed.
• Work cooperatively and provide support to other Hillsdale Shopping Center departments including Gift Card Accounting, Mall Management, Marketing, Operations, and Security as requested.
• Assist Marketing with mailings, directory updates, signage updates, newsletter distribution, and tenant communication.
• Participate in marketing promotions and special events happening at Hillsdale Shopping Center.
• Provide customers with wheelchair and stroller rentals (Kiddie Kruzzers). Ensure proper procedures are followed.
• Sanitize all rented equipment immediately or as soon as possible upon return of the item.
• Conduct all service functions of the Customer Service Center, including answering phones, customer complaints, and lost and found.
• Inform customers of external information as requested, i.e.: Transportation (Bus Service/Taxi Service), Restaurants, Hotels, Freeways/Highways, Parking, Banking, Directions
• Participate in regular clean-up of the Customer Service Center including workspace area and storage areas.

QUALIFICATIONS:

• 1-3 years of cashier/retail experience and customer service experience preferred.
• Must be willing to work evenings and weekends.
• Strong verbal and written communication skills.
• Effectively communicate with customers, retailers, security, and management in a positive, friendly, and professional manner.
• Ability to handle customer inquiries and complaints with a positive attitude.
• Strong working knowledge of computers and office equipment, including knowledge of MS Word, MS Excel, and graphic design software.
• Ability to multi-task and work in a fast-paced environment.
• Ability to stand for long periods of time and lift up to 30lbs.

Job Types: Full-time, Part-time

Pay: $19.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.