Customer Service Representative Job at Sansum Clinic
The Customer Service Representative will be expected to represent the clinic to patients, insurance companies, local companies, attorneys, front line staff and providers to ensure efficient claims submissions and statement processing for services rendered by Sansum Clinic providers as well as contract providers. They will answer a high volume of patient phone calls and perform clerical duties.
Required Skills & Qualifications:
- High School diploma or equivalent
- Minimum of 6 months experience in an accounting or customer service environment
- Knowledge of insurance billing procedures.
- Attention to detail
Sansum Clinic Offers:
- Paid time off
- 7 paid holidays per year
- Affordable Medical, Dental and Vision insurance
- 403b retirement plan
- Life Insurance
- Flexible Spending Account
About Us:
Sansum Clinic, one of the oldest non-profit outpatient clinics in California. From its origins with Dr. William Sansum, the first U.S. physician to both develop and administer insulin for diabetes, to its current day operation with 220 doctors in more than 50 specialties and service lines, we care for patients in 800,000+ visits annually across 22 different locations, Sansum Clinic has evolved to treat its expansive roster of patients with a highly-trained staff using the latest research and state-of-the-art technology.
Sansum Clinic is the largest independent non-profit outpatient healthcare organization between Los Angeles and the San Francisco Bay area. Our history is intertwined with that of our city, which has always been advanced in the medical sciences despite its small size. Our multi-specialty model started with our founding, and is our cornerstone today; residency or fellowship-trained physicians coordinating and collaborating to offer care. These doctors alongside a compassionate staff deliver a personal type of service to patients, grounded in the highest standards of quality, ethics and professionalism. This has garnered Sansum Clinic numerous accreditations from state and federal agencies for excellence in healthcare.
From our top-of-the-line surgery centers and imaging machines to the world-class Ridley-Tree Cancer Center, our investment in infrastructure and medical advancements is a hallmark of Sansum Clinic. Many departments including Cardiology, Urology, Radiology and Ophthalmology use the latest technology and protocols available to treat patients. Our physicians received training using this first-rate equipment and our patients reap the benefits it provides. Since our earliest days, strong ties to our community and the generosity of many within it have brought these advancements to our clinic. These important partnerships combined with the guidance of Clinic leaders and Trustees have created deep bonds and lifetime relationships, producing civic efforts to enhance health and overall quality of life. Sansum Clinic is a unique model in the healthcare landscape with its ability to deliver a high level of care in the most compassionate way possible.
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