Customer Service Associate
Since 1996, Tile Liquidators has been helping turn houses into homes by offering showroom quality at liquidation prices. Tile Liquidators seeks to add a positive, outgoing, and highly self-motivated individual to its Customer Service Team. Join us as we strive to become the complete flooring destination and take advantage of our growth opportunities! The candidate will go through a 90-day introductory period, where they will train and work with our Customer Service Team. Once the 90 days are up, Tile Liquidators management will assess their progress and job stature.

Purpose:

As a Cashier (Customer Service Associate), you are the first and final interaction for Tile Liquidators customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience.

Qualities we look for:

• Friendly and enthusiastic

• Hard-working

• Honest and accountable

Essential Job Functions:

• Greet every customer in a helpful and courteous manner.

• Provide above and beyond customer service and exceed customer expectations.

• Demonstrate and understand compliance of the company’s safety processes.

• Act and work in a manner consistent with the company’s core values.

• Process customers at checkout using the point of sale (POS) system.

• Process customer refunds and exchanges according to established guidelines.

• Open and close registers.

• Follow established cash, check, and credit card acceptance procedures.

• Answer the telephone according to the company guidelines.

Minimum Eligibility Requirements:

• Must be 18 years or older

• Knowledge of basic math skills

• Customer service experience

BENEFITS & REWARDS:

• Career advancement opportunities

• Health, Dental, and Vision

• Weekly Pay

• Employee Discounts

• No nights and off on Sunday

Job Type: Full-time

Pay: $9.00 - $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Ability to commute/relocate:

• Albertville, AL 35950: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash handling: 1 year (Preferred)

Work Location: One location

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