Customer Service Representative Job at Unimom
We are a breast pump company looking for a full time customer service specialist to assist our moms with their breast pump.
Requirements:
- Provide outstanding customer service to our customers.
- Manage daily call reports
- Transfer customer calls to appropriate business areas
- Identify, research, and resolve customer issues as well as understand how to troubleshoot our breast pumps.
- Be a team player and work in a team environment
- This is a full time position in the office
- Exceptional customer service skills
- Flexibility to learn and grow in a fast-paced, customer-focused, environment
- Strong telephone etiquette and a professional demeanor
- Excellent verbal and written communication skills
- Multi-tasking and problem-solving skills
- Bilingual a plus
- Knowledge of breast pumps and/or breastfeeding a plus
- Comfortable with Microsoft Outlook and other MS Office applications
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Paid time off
Shift:
- 8 hour shift
Work setting:
- In-person
Ability to commute/relocate:
- Fort Lauderdale, FL 33309: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer Support & Client Services Occupations: 1 year (Required)
Work Location: In person
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