• Improve engagement and relationship building with phone ups and other leads and raise appointment conversion rates for sales.
  • Expectations: Booking 80-100 leads a month.
• Answering incoming phone calls and online inquiries using Facebook, OfferUp and Dealer Pro.
• Logging customer details and comments into CRM.
• Scheduling appointments and following up with any "no show" customers.
• Eliminate or reduce missed calls, hang ups, and other mishaps, especially during periods of high call and floor traffic volumes. Return any missed calls.
• Follow the “round robin” procedures by not playing favorites to any one sales person.
• Deliver more consistent and persistent follow-up, and drive retention CALL-TEXT-EMAIL!
• Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
• Assisting with various other tasks at the dealership.

Our mission is to provide you with a superior purchase and ownership experience resulting in a happy customer who will tell their friends and family about us. Please come by and visit our beautiful car dealership and friendly staff. See for your self why we have such a high percentage of return and referral customers. From the beginning, the owners Shaun and Sonny pledged to take care of every customer. Beginning with only two cars, they began slowly building their business solely off great deals and great customer relations. Sonny and Shaun still remember their first customers, and it also helps when they still send family members and relatives to enjoy the car buying experience at Car Lux. Car Lux is different than other dealerships. We believe the car buying experience should be a positive and easy one. So come down and see what kind of service we provide our customers. Established in 2004, we always loved cars. As kids we always were around cars and learned a lot about them. We knew our futures were always going to be in the car business. Either fixing, selling, or my personal favorite, racing them on the track. But since we love our family, but still love our cars, we decided to just sell them. While my other friends were chasing after girls, we were busy chasing cars. At an early age we figured out we were car fanatics. So we opened our first location in 2004, which had an inventory of only 10 cars. After serving customers well, we started doubling up inventory every year. Results were so good that people figured out the place where you can get a luxury car for a good price without getting ripped off.