Customer Service Representative - Remote Job at FANEUIL, INC
Faneuil is hiring Customer Service Representatives to train and work from home in the Orlando, FL area! Representatives will be responsible for making outbound calls to providers to complete regulatory audits for Medicare and Medicaid. Computer equipment will be provided to work remotely from your home.
Responsibilities:
- Providing efficient and effective service to customers
- Maintains sincere interest in providing stellar customer care
- Understands customer needs, determines the appropriate course of action to meet those needs and completes or initiates the transaction
- Attention to detail-documentation and follow-up
Training Schedule: 9:00 AM - 5:30 PM ET for 2 days
Training is paid! $13 per hour
Production Schedule: 8:00 AM-6:30 PM ET Monday-Thursday
Production Salary: $13 per hour
One year of previous customer service experience in a call center environment- High school diploma or equivalent
- Excellent verbal and written communication skills
- Microsoft Office applications
- Proficiency in keyboarding/data entry
- Ability to work assigned shifts during the hours of operation
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