Customer Service/sales Representative Job at Self-Made Couture
Self-Made Couture Cleveland, OH 44115
THIS POSITION STARTS AT $18 + 1st CUSTOM SUIT FREE!
We are a luxury, custom clothing company for men and women, looking for a Customer Service/Sales Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and sales support to our clients.
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of customer service principles.
This position requires the ability to handle multiple tasks simultaneously and provide accurate information in a timely manner.
Responsibilities:
- Provide excellent customer service to custom clothing clients and potential clients.
- Answer custom clothing clients inquiries in a timely manner.
- Identify custom clothing clients needs and suggest appropriate products and services.
- Maintain custom clothing clients records and update client information as needed.
- Process custom clothing orders, forms and requests in a timely manner.
- Resolve custom clothing client complaints in a professional manner.
- Provide custom clothing product and service information to clients.
- Follow up with custom clothing clients to ensure their satisfaction.
- Pick up custom clothing packages.
- Drop off custom clothing packages.
- Package and ship custom clothing orders.
- Attend trade shows & networking events.
Job Types: Part-time, Contract
Pay: $18.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
- Referral program
- Work from home
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Work setting:
- Hybrid remote
Ability to commute/relocate:
- Cleveland, OH 44115: Reliably commute or planning to relocate before starting work (Required)
Education:
- Associate (Required)
Experience:
- Fashion: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: Hybrid remote in Cleveland, OH 44115
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