Customer Service Sales Representative Job at The Kooples
The Kooples is looking for a Full-Time Sales Associate for our Bloomingdales concession. Our Full-Time Sales Associates are responsible for driving total performance of the concession in partnership with the Store Manager; this includes compliance with all expectations given by The Kooples and Bloomingdales management. Overall responsibilities include Customer Experience, Client Outreach, Visual Merchandising, and Operational Success.
Qualifications
•Ability to work nights and weekends regularly and as needed to support the business
Responsibilities
•Our Full-Time Sales Associates are responsible for driving total performance of the concession in partnership with the Store Manager; this includes compliance with all expectations given by The Kooples and Bloomingdales management
•Overall responsibilities include Customer Experience, Client Outreach, Visual Merchandising, and Operational Success
•Ensuring a positive reflection of The Kooples in all aspects (wardrobe, energy, enthusiasm and selling behaviors)
•Positive interactions with Clients that highlight Brand DNA, storytelling, and product knowledge
•Build relationships with customers that drives repeat business through outreach and eventing, both personally and through the store team
•Create brand loyalty through strong customer interactions, styling and follow up
•Maintaining a clean and inviting store environment, including strong execution and maintenance of visual merchandising directives and standards
•The Sales Associate is responsible in partnership with Store Manager for ensuring the Store is operating soundly and efficiently through:
•Completing all inventory movements in an efficient and timely manner
•Receiving incoming shipments from warehouse, and processing immediately
•Executing outgoing transfers to warehouse and/or other store locations efficiently
•Maintaining store loss (shrink) below 1% by tracking all merchandise, monitoring all customer and employee behavior, and educating themselves and their team around loss prevention
•Execute all store markdowns according to direction of date and brand standards
•Adhering to all standards of the organization (and partner organization)
•Maintain all cash control policies and procedures
•Ensure the store/pad is clean, well-maintained and well-merchandised at all times
•Protect key categories and items by designating the best location for that product to be merchandised
Benefits
•401(k)
•Dental insurance
•Health insurance
•Paid time off
•Vision insurance
•Commission pay
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- New York, NY 10012: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Sales: 1 year (Required)
- Cash handling: 1 year (Preferred)
- Merchandising: 1 year (Preferred)
Work Location: One location
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