The Washington State Department of Agriculture has been serving the state for more than 100 years. Through service, regulation, and advocacy, we keep agriculture viable and vital in Washington State, while protecting consumers, public health, and the environment. We work extensively with farmers and ranchers, but our responsibilities – from ensuring food safety to environmental protection – touch the lives of millions of people locally, nationally, and abroad.

Why join WSDA?
The Department of Agriculture offers:

• 12 Paid Holidays, Leave & Vacation
• A great total compensation and benefits package
• Provide meaningful work for the State of Washington
• Supported growth and development opportunities
• A healthy work/life balance, which may include flexible work schedules, teleworking, and an Infants in the Workplace Program

Some of what you do includes:

• 
  Processes and ships all customer and field staff supply request for documents, office supplies, etc.
• Responds to phone and email inquiries for the Livestock Identification Program following policies and procedures.
• Keep contact information up to date for field staff.
• Processes special sale permits; creates and mails lifetime horse identification cards to producers.
• Independently resolves customer complaints, inquiries, and service problems while applying laws, rules and regulations while maintaining confidentiality.
• Issues license renewal notices for certified veterinarians and ships new start up kits.
• Sorts incoming program mail and distributes it accordingly.
• Maintains forms inventory and manages print orders.
• Manages hard-copy livestock inspection certificate books using Book-Tracker Software.
• Assists minute taking at program/division meetings.
• Scans and saves all required program documents for electronic records management ; follows records retention schedule.

Required:

• 
  An Associate degree AND two (2) years of experience providing assistance to clients/customers regarding inquiries, complaints or problems.

• A Bachelor's degree

• Equivalent experience providing assistance to clients/customers regarding inquiries, complaints or problems.

• Knowledge of the Livestock Industry.
• One (1) year of experience with personal computers using Microsoft Office Suite programs.

How to Apply:

You must complete your careers.wa.gov profile and answer the supplemental questions. In addition to completing the online application, and supplemental questions applicants must attach the following documents to their profile to be considered for this position:

• Current resume detailing experience and education.
• A cover letter describing how you meet the specific qualifications for this position.

The Washington State Department of Agriculture requires all employees to be fully vaccinated against COVID-19 as a condition of employment. Exemption may be granted for religious or medical purposes and should be requested a minimum of (7) seven days prior to the first day of employment. Accommodations will be subject to approval based on the essential functions required of the position.

Veteran's Preference: Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, or other verification of military service. Please blackout any personally identifiable data such as social security numbers. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

Military Spouse Preference: To take advantage of military spouse preference, you will have an opportunity to identify your status in the questionnaire. We thank you and are grateful for your service!

The Department of Agriculture celebrates our differences, and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity diversity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.

Persons with a disability, who need assistance with their application or need this announcement in an alternative format, may call 664-1960 or toll free (877) 664-1960. TTY users should first call 711 to access the Washington Relay Service.