Customer Service Specialist/Inventory Specialist

Looking for an entry-level customer service professional to join our fast-paced front desk team!

Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We offer quality educational programs with hands-on training, a committed staff and experienced faculty. Our organization has multiple campus locations in California, Idaho, Nevada and Texas. To learn more about Milan Institute, we invite you to visit our website at www.milaninstitute.edu.

Job Responsibilities

We are seeking a customer-service/inventory specialist orientated individual to perform assigned tasks accurately and efficiently with a smile on your face. The successful applicant should have purchasing/inventory experience and be proficient in Excel and Outlook. He/she should also possess excellent communication skills. Job duties may include:

• Receiving and directing visitors
• Check in/out salon/clinic clients
• Handle incoming/outgoing mail
• Run errands, as assigned
• Handle inbound calls
• Serve as primary point of contact
• Assist with other administrative duties as assigned
• Conducting physical inventory
• Recording inventory & review discrepancies
• Generating & processing orders
• Receiving & shelving shipments
• Pricing & stocking retail product
• Dispensing product
• Maintaining dispensary/stockrooms
• Communicating with staff, students, and vendors

Job Requirements and Qualifications

• High School diploma required
• Ability to multi-task
• Must have great people skills and enjoy working with the public and students in a fast-paced environment
• Intermediate skills in Excel, Word and Outlook
• Minimum of 1-2 years of customer service experience
• Some experience answering phones, booking appointments, and tracking inventory

Hours and Availability: Monday - Friday (7:45 AM - 1:15 PM; Maximum of 29 hours per week)

This is an exciting opportunity for the right candidate as we offer a competitive salary/benefits package.

Company Benefits

• Group health insurance
• 401(k) retirement plan and Employee Stock Ownership Plan
• Vacation, sick pay and holiday pay
• Career advancement opportunities
• An Equal Opportunity Employer
  

For information on campus crime statistics, you may visit the Milan Institute website at www.milaninstitute.edu.

To apply for this exciting career opportunity, please send a cover letter, resume and salary requirements to:

• Sherri Kallas, Education Leader
• Rayven O'Rourke, Campus Director