Customer Support Associate Job at American Board of Emergency Medicine
LOCATION: Hybrid (East Lansing & Remote) with the possibility to be fully remote
Do you have superior communication skills and a passion for helping to solve problems? A national certification Board is seeking to add a
Physician Support Associate to its physician experience (certification services) team.
RESPONSIBILITY HIGHLIGHTS
- Respond to phone calls and emails from physicians in a timely manner.
- Troubleshoot technical issues with physicians.
- Assist the program manager with physician communications.
- Maintain information in the database.
- Provide administrative support to assigned committees and teams.
- Staff exam administrations and meetings as assigned. This may require occasional work after normal business hours and on weekends.
KNOWLEDGE/SKILLS/ABILITIES
- Excellent interpersonal skills.
- Strong oral and written communication skills.
- Robust problem-solving and critical-thinking skills.
- High level of professionalism and confidentiality
- Excellent customer service skills.
- Self-directed and organized while managing multiple priorities.
QUALIFICATIONS AND REQUIREMENTS
- Some college or an equivalent combination of education and experience.
- 1 – 3 years of related experience in physician support or physician credentialing is preferred.
- Previous technical help desk experience helpful.
- Contact and database management software experience preferred.
- Proficient in Microsoft suite.
- Travel to the corporate office is expected at least quarterly if working remotely.
Organization Benefits and Perks:
- Employer matched 401(k) and deferred compensation for retirement
- Paid Dental, Health, and Vision insurance for you and your family
- Generous paid time off and paid holidays (totaling 5+ weeks per year)
- Wellness activities and benefits, professional development, and much more!
The American Board of Emergency Medicine (
ABEM)’s mission is to ensur
e “the highest standards in the specialty of Emergency Medicine.” The Board’s pledge for over 40 years to its 41,000+ physicians means that in turn, the public receives outstanding emergency care.
Learn more about ABEM at
www.abem.org
.
ABEM promotes an atmosphere of diversity, inclusion, and equity, acknowledging that different perspectives, work styles, and cultures all contribute to better ideas and solutions.
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.