Dairy Queen Shift Supervisor Job at Dairy Queen
Position Overview:
In coordination with General and Assistant Managers, provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A Shift Supervisor must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation. Essential job functions include, but are not limited to:
- Assist in the management of specific areas of restaurant during scheduled shifts.
- Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods.
- Assist hourly employees at the point of sale in the execution of product promotions.
- Ensures guest service in all areas meets applicable standards for quality, value and cleanliness.
- Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on complaints that are more serious.
- Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.
- Able to perform the duties of all other non-management positions.
- Informs immediate supervision promptly of all problems or unusual matters of significance.
COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
People with a criminal record are encouraged to apply
Work Location: One location
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